High Quality WWII German Reproductions

FAQ

What are my payment choices?

During the checkout process you may choose any of our current payment options and continue to place your order. Please note that we will not ship your order until we receive payment from you.

How do I contact you?

Please click here for our company contact information. You can also contact with us by mail, Instagram and Facebook

Has my order shipped?

Click the "My Account / Order Status" link at the top right hand side of our site to check your orders status, or check mail. We always sending mail with confirmation, when order was shipped.

Do you ship to my country?

Please create an account by clicking the "My Account / Order Status" link at the top right hand side of our site. During signup we'll ask for your shipping address details including country. If your country is not in the dropdown menu of available countries, unfortunately we cannot ship to your country at this time.

My order never arrived.

Click the "My Account/ Order status" Be sure that all of the items in your order have shippedalready. If you have received an e mailwith Package Tracking Numbers, check with the shipper to confirm that your packages were shipped/delivered. If your packages each show a status of "delivered", please contact customer service for assistance. I had some problems with customers about "package lost" but they always arrive, earlier or later, but always. I never ever lost any package I shipped.

When will my order ship and what are my shipping charges?

Shipping is automatically calculated prior to submitting your payment information. Simply add items to your cart and proceed to the Checkout page where you will be offered Shipping Method choices and their prices. We will ship your order shortly after we receive payment from you.

What is the return policy?

Please see our Terms & Conditions for complete details regarding our return policy.

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